Refund and Returns Policy
United Shipping Logistics
Website: https://unitedshipinglogistics.com
1. Overview
United Shipping Logistics provides shipping and logistics services. Refunds apply only to service payments under specific conditions described in this policy.
2. Service Cancellation
Customers may request cancellation before shipment processing begins.
If cancellation occurs before shipment pickup or processing, United Shipping Logistics may issue a refund minus administrative processing fees.
Once shipment processing begins, refunds may not apply.
3. Non Refundable Situations
Refunds do not apply in the following situations:
Shipment already dispatched
Incorrect shipping information provided by customer
Shipment delays caused by customs authorities
Government inspections or regulatory actions
Weather conditions or transportation disruptions
Customer failure to provide required documentation
4. Damaged or Lost Shipments
United Shipping Logistics coordinates transportation through third party carriers.
Claims for damaged or lost shipments must follow carrier claim procedures.
Customers should report shipment damage within 48 hours after delivery.
Supporting evidence such as photographs, shipping labels, and packaging condition may be required.
Compensation depends on carrier liability policies and shipping regulations.
5. Customs Duties and Taxes
Import duties, taxes, and customs fees are the responsibility of the shipment recipient or sender depending on shipping agreement.
These charges are not refundable through United Shipping Logistics.
6. Refund Processing
Approved refunds will be processed through the original payment method when possible.
Refund processing time depends on payment providers and financial institutions.
7. Policy Changes
United Shipping Logistics may update this Refund and Returns Policy when service procedures change.
Updated versions will appear on this page.
8. Contact
For refund requests or shipment claims contact:
United Shipping Logistics
Website: https://unitedshipinglogistics.com
Email: support@unitedshipinglogistics.com